Payment by link
Why you need this
Your customer does not need a Payda account to pay you: you send a link, they open the payment page in a browser and pay by card. This article describes what they will see, so you can walk them through it on the phone.
What you need
- A deal or invoice the link is generated from.
- On the customer's side — a phone or computer with a browser. Nothing to install.
Step by step
Sending the link
- Open the deal and press Поделиться (Share).
- Send the link to the customer in a messenger.
What the customer sees
The Оплата заказа (Order payment) page shows:
- Получатель — your company;
- Отправитель — the payer's details;
- Стоимость (amount) and a Детали block with the breakdown;
- Сообщение получателю — the payment note;
- the choice in the Способ оплаты (payment method) block.
After a successful payment the customer sees Оплата успешно завершена and the note «Вы будете перенаправлены через несколько секунд».
Several invoices in one link
When there is more than one invoice, send the batch link — the customer pays them together on a single page. Separate pages per invoice are not needed.
How to check it worked
The payment appears in the payment journal and the deal moves to Завершена (completed).
Common problems
| What you see | Why | What to do |
|---|---|---|
| The customer says the link does not open | The link was copied incomplete | Send it again with Поделиться |
| Paid, but no payment in the journal | The bank has not confirmed the operation yet | Wait; if it is still missing after a day, contact support |
| The customer does not understand who they are paying | The company details are missing on the invoice | Check company details |
What next
- Working with deals — where the link is created.
- Payments, cash desk, bank — where the money lands.